Vinted Shoppers Share Anger Regarding Size Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for women's and children's garments without notifying all users about the change.
Digital Channels Backlash
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category than originally posted due to the recalibration.
The company said the new system was more in line with other platforms.
They have suggested members to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Necessary Adjustments
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update to its shipping options following member complaints.
